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Creating a path to retirement income for plan participants and sponsors

Just as auto-enrollment breathed life into the savings game for participants, it’s time for a “set-it-and-go” solution that does the same for retirement income. We believe participants deserve a plan that seeks to deliver steady, predictable monthly income for life—no daunting decisions required.

Investment Strategist

Today, the majority of defined contribution (DC) retirement savers don’t actively rebalance their portfolios, or actively adjust their contribution rates—they set their course on day one and rarely look back. The industry sometimes refers to these savers as so-called “zombie participants” but we don’t think that is fair. In fact, savers have been enabled by automation to save for their retirement, which is a positive development. But it begs the question: If we’ve automated the path to retirement, why haven’t we automated the path through it?

Over the past two decades, the defined contribution industry has quietly transformed the journey toward retirement. Through innovations like automatic enrollment, automatic escalation, and target date funds, a system was created that has helped plan participants “do the right thing” without having to do much at all. These tools, grounded in behavioral finance, have turned saving for retirement from a high-stakes, self-serve guessing game into a guided, automated journey that helps participants make the choice they think is right for them.

And the results speak for themselves. Participants are saving more, investing more appropriately, and staying on track.1 In a country where fewer than 30% feel confident in their financial knowledge2—and where the average person reports simply not having the time to regularly review, adjust, or even think about their retirement plan3—automation isn’t a crutch, it’s a lifeline.

The next frontier: Automating decumulation

Participants should be able to progress through retirement with the same ease they experienced while saving for it. We believe participants need a “set-it-and-go” retirement income plan, one that seeks to deliver predictable, consistent monthly income for life, with minimal effort, and that allows them to make investment decisions and adjust their elections with ease.

We believe that to provide predictability and enable retirement confidence and security, a retirement income solution has to consider the participant experience first, and be:

  • Simple: an intuitive and fully integrated digital election experience, allowing participants to model and elect their savings plan with ease and confidence
  • Flexible: providing structured choices to minimize decision paralysis.
  • Impactful: enables participants to activate income leveraging a portion of their target date fund balance

IncomeWise: Designed with a straightforward path in mind

At the heart of IncomeWise is a participant experience that’s as straightforward as it is powerful—allowing eligible participants to model and elect their preferred retirement income plan with ease and confidence. It is purpose-built for the participant who wants to make a few simple decisions and then move on to enjoy the next phase of life – knowing they’ve put in place a plan for their future that they can check back in on periodically to ensure it aligns with their retirement needs and goals.

IncomeWise empowers participants to convert a portion of their target date fund balance into a stream of automatic monthly income, which starts immediately and seeks to last a lifetime. The IncomeWise participant experience is designed to be:

  • Fully integrated: The IncomeWise participant experience is fully integrated with a plan’s recordkeeper platform, enabling participants to model features, make elections through a simplified checkout process, and receive ongoing support—all within the same digital environment. This integration provides a sense of consistency and familiarity that aims to help participants make informed elections with little effort.
  • Structured, yet flexible: In retirement, needs vary widely based on individual circumstances. Realizing this, the IncomeWise participant experience is designed to simplify the decisions needed to build a Retirement Income Plan. Within these decisions, we apply structured choice to reduce decision paralysis—providing participants a step-by-step process. While IncomeWise does not take into account a participant’s particular circumstances, the experience intends to offer some flexibility and customization, recognizing that retirement isn’t “one-size-fits-all.”
  • Frictionless: IncomeWise comes with pre-determined annuity features to reduce complexity, further minimizing decision paralysis. Also, the integrated election process can be completed in minutes—no applications, no approvals, no waiting to initiate one’s elections. This allows participants to move seamlessly through the experience with minimal friction, making it easy to take action for participants who elect to do so.
  • Instantaneous: Once elected, income starts automatically. Participants begin receiving monthly retirement income soon after, with the potential for that income to last a lifetime.

In short, IncomeWise aims to create a seamless path for participants.

Evolving the default—and the experience

The DC industry has proven that automation works. Automatic enrollment, automatic escalation, and target date funds have transformed how participants save for retirement, quietly guiding them toward better saving outcomes.

But as we look to the future, it’s not enough to evolve our investment offerings alone. We believe to truly support participants through retirement, we must pair these evolved investments with a participant experience that is just as simple, intuitive, and seamless.

By combining a modernized target date fund that offers retirement income with a simple, structured, and fully integrated participant experience, IncomeWise empowers participants to take action—if and when they choose—with confidence and ease. With just two main decision points, no applications, and no waiting for approvals, participants can easily activate the IncomeWise features, which are designed to provide a lifetime income stream to supplement participants’ retirement savings.

It’s automation with intention. Simplicity with flexibility. And a future where even the most passive participant can glide into retirement with clarity and control.

Contact us

For more information about the IncomeWise participant experience or to request a demonstration of the IncomeWise Retirement Income Tool, please contact us at SSGADefinedContribution@ssga.com.

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