Forms, Notices & Policies


Customer Identification Forms


Under the Anti-Money Laundering and Counter Terrorism Financing Act 2006 (AML/CTF Act) we are obliged to collect and verify the identity of our customers which we do via the Customer Identification forms below which you can download and print. Full instructions on how to complete these forms are included.

Please note, we cannot process your application until you send us your completed customer identification form(s), as relevant to the type of investor you are from the categories listed below, and related customer identification documents (e.g. certified copy of a driver’s licence). Advisers submitting applications on behalf of their clients must send in certified copies of customer identification documents.

If you are an existing investor and you have previously provided the required customer identification form(s), you do not need to provide additional identification unless setting up an account in a different name.


Frequently Asked Questions 


How to certify: The certification process
  • All identification documents must be original certified copies.
  • We do not accept original documents and we cannot accept a faxed, photocopied or scanned copy of the certified copy (i.e. only copies with the original ink signature of the certifier will be accepted).
  • An original certified copy of an identification document is a copy of an acceptable identification document that has been certified as a true copy of an original document. To obtain this properly, present the original document and a photocopy of that document to one of the eligible certifiers listed below who is not related to you (e.g. spouse, parent, de facto partner). This person must sight the original and the copy and ensure both documents are identical.
  • Individuals are not permitted to certify their own documents.
  • A certifier should never witness documents for their family, business, clients, employer or any other person where it could create a real or perceived conflict of interest.
  • Please note, documents must be either certified on all pages, or certified on the front page with a clear reference to the number of subsequent pages that are included.
  • The date on the certification must be within 2 years of receiving the document.
  • The certification must include the following details: ‘I certify that this is a true and correct copy of the original document’ written/stamped on the document; Printed name, date and signature of certifier in original ink; and Occupation, qualification or registration number of certifier.
  • If this certification does not appear, you may be asked to send in new certified documents. Your application will not be processed until we receive the certified documents.
Who Can Certify?

List of Persons/Occupations who can certify copies of documents:

  • A person who is enrolled on the roll of the Supreme Court of a State or Territory, or the High Court of Australia, as a legal practitioner;
  • A judge of a court;
  • A magistrate;
  • A chief executive officer of a Commonwealth Court;
  • A registrar or deputy registrar of a court;
  • A Justice of the Peace;
  • A notary public;
  • A police officer;
  • An agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public;
  • A permanent employee of the Australian Postal Corporation with 2 or more years of continuous service who is employed in an office supplying postal services to the public;
  • An Australian consular officer or an Australian diplomatic officer;
  • An officer with 2 or more continuous years of service with one or more financial institution;
  • A finance company officer with 2 or more continuous years of service with one or more finance companies;
  • An officer with, or authorised representative of, a holder of an Australian financial services licence (AFSL), having 2 or more continuous years of service with one or more licensees; and
  • A member of the Institute of Chartered Accountants in Australia, CPA Australia or the National Institute of Accountants with 2 or more years of continuous service.
Who can certify documents for non-Australian Residents overseas

List of Persons/Occupations who can certify copies of documents:

  • A person who is enrolled on the roll of the Supreme Court of a State or Territory, or the High Court of Australia, as a legal practitioner;
  • A judge of a court;
  • A magistrate;
  • A chief executive officer of a Commonwealth Court;
  • A registrar or deputy registrar of a court;
  • A Justice of the Peace;
  • A notary public;
  • A police officer;
  • An agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public;
  • A permanent employee of the Australian Postal Corporation with 2 or more years of continuous service who is employed in an office supplying postal services to the public;
  • An Australian consular officer or an Australian diplomatic officer;
  • An officer with 2 or more continuous years of service with one or more financial institution;
  • A finance company officer with 2 or more continuous years of service with one or more finance companies;
  • An officer with, or authorised representative of, a holder of an Australian financial services licence (AFSL), having 2 or more continuous years of service with one or more licensees; and
  • A member of the Institute of Chartered Accountants in Australia, CPA Australia or the National Institute of Accountants with 2 or more years of continuous service.

List of Persons/Occupations who can certify copies of documents:

  • A police officer (including officer number and rank/position);
  • A Justice of the Peace (including registration number (or equivalent));
  • A judge of a court;
  • A magistrate;
  • A registrar or deputy registrar of a court;
  • An Australian consular officer or an Australian diplomatic officer (within the meaning of the Consular Fees Act 1955).

Policies And Notices