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Frequently asked questions

Below are some of the common questions we get asked about our range of products.

How do I invest in ETFs or Managed Funds?

Once you have selected your investment strategy, get started with investing using our step-by-step guides linked below.

How to invest in ETFs  |  How to invest in Managed Funds

How do I view my investments?

To view details on your investments including current balance, tax statements and transaction history please follow the instructions linked below.

Access ETFs online  |  Access Managed Funds online

How do I change my account and personal details?

If you are an existing investor and wish to update contact details, communication preferences or other personal information, please follow the instructions linked below.

Change my details for ETFs  |  Change my details for Managed Funds

Still have questions?

For all other enquiries please use the contact details below.

Please be aware that this is a non-secure communication and State Street Investment Management cannot accept any type of financial instruction through this site.


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